Why Do You Need a CRM ?
Sales CRM is a valuable tool that can simplify your sales operations and improve efficiency. Using a good Sales CRM tool you can close more deals, increase sales, and improve forecast accuracy.There are many studies from Garter and Forbes that state that if used correctly, a CRM can improve sales productivity by 30% and sales forecast accuracy by 40% for most businesses that were previously using excel sheets & emails for managing sales activities. Sales CRM simply manages most of your critical customer information so that you can look at it all in one place.
2M- TOUCH can boost your sales in the following ways:
Enhance sales team productivity
The ability to quickly access accurate information on leads & opportunities is essential for sales team productivity. Sales CRM can streamline your process by automating lead management, account management, follow-ups, quotes, pricing, order processing, and other sales tasks. Adopting 2M-TOUCH CRM will give your sales team a competitive advantage by reducing your costs, increasing sales revenue and increasing market share.
Getting better organized
HRMS helps HR team prioritize and automate their follow-up, meetings, emails, tasks,
to-do reminders and other HR activities. The fast search capabilities of 2M-Sapien allows
the HR team to quickly locate and priority HR related activities based on search criteria.
Being more organized means the HR team is no longer wasting time on a disorganized search
through HR related tasks and activities that are at different stages in the HRM cycle.
Improved sales reporting
It is of the utmost importance that sales is up to date in order to develop accurate forecasts which help provide a good view of the market conditions and predict sales. 2M- TOUCH’s reporting module not only has 50+ out of the box commonly required reports, but you can also build ad-hoc reports ads needed. 2M- TOUCH enables management to have real-time, accurate reports at fingertips that greatly enhances the forecasting and sales decision making ability.
Build stronger customer relationships
Since Sales CRM will increase the productivity of your sales team, the sales team will be able to spend more time with customers. More time with customers ultimately results in an increase in the number and quality of customer interactions, deals closed and generating a larger, stronger customer base.
Social Intranet
How easy is it to communicate with social networks like Facebook? There is little question that the wild popularity of social networks comes from the fact that they solve a basic problem – ease of communication – in a way that is superior to previous options. Imagine putting the power of enterprise social networking into your company's daily operations!
Mobile access
Mobile access for Support Reps who need to access SupportCenter Plus via Smartphones. The Mobile Client is compatible with iPhone, Android, Blackberry and other smart phones.